eVoucher FAQs

Q:  I can’t function unless I read a user manual first. What do I do?

A:  Click here. Scroll down to eVoucher instructions. Feel better.

Q:   The link to eVoucher isn’t taking me to the log-in page. What am I doing wrong?

A:   This is likely due to your choice of internet browser. eVoucher will only work through two browsers: Internet Explorer 8 or newer and Safari 5.1 or newer (for Apple product users). Mozilla and eVoucher do not get along.

Q:   How frequently can I bill?

A:   You may bill every $3,000.00, or, every 3 months, whichever comes first, even if your case is not going to exceed the statutory cap. You DO NOT need a special order authorizing interim payments. But remember, you must receive approval to exceed the statutory cap in your case. The eVoucher program will not permit you to bill above the cap without advance approval.

Q: How do I know when my voucher has been approved?

A:  From your home page, you’ll see a box that holds “My submitted documents.” Once you have submitted your voucher or authorization request, it will show up here. Once the document has cleared the necessary stops for review (the CJA Coordinating Attorney, then the judge, and, when in excess, the Circuit), it will be certified for payment. Once it has been certified for payment, you’ll see the document appear in the “closed documents” box. That means you can act on the authorization, or, in the event of a payment, expect a check in the mail soon.

Q:   My voucher was returned as deficient due to my descriptions of “reviewed discovery.” What did I do wrong?

A:   We will always call or include a note explaining why your document is being returned. Keep in mind that repeated descriptions of common tasks should include a degree of specificity that permits the reviewer to distinguish between entries. One way to describe the reading of discovery would be to include the bates number range of the discovery reviewed. Or, describe the discovery by subject matter, e.g., “Recorded jail calls”, or, “wiretap recordings” with a date range.

Q:   I know my services will exceed the statutory cap.  What’s the process?

A:    eVoucher is interfaced with payment and authorization documents. You’ll need to open and complete a CJA 26 in advance of exceeding the cap.  Please call the Coordinating Attorney to discuss what the next cap should be.

Q:  I already have a pre-eVoucher authorization to exceed the cap. Now I’m trying to  log a voucher that is over $10,000, but eVoucher won’t let me.

A:  eVoucher is set to the default statutory cap. For example, the statutory cap for a felony case is $10,000 (see the link to all stat caps on this home page). eVoucher does not “know” about the pre-existing authorization. You will need to complete a CJA Form 26, request a new cap (we suggest increments of $10,000), and upload the preexisting authorization. For example, if your upcoming interim bill is for 15,000, and you expect to bill in excess of $20,000 before the case is closed, your CJA 26 should request a new cap in excess of $20,000.  eVoucher will begin counting the payouts at $0.00. That is okay, as the Coordinating Attorney will make a note on your CJA20 of how much you have previously been paid.

Q:  I have an old, pre-eVoucher case that I never finished billing. It is not in eVoucher. What do I do?

A:  Call the CJA Coordinating Attorney and ask to have the case entered. You’ll receive notice of the appointment, which will be back dated to be consistent with the date of your appointment in CMECF. Once the case is entered into eVoucher, you can bill against it.

Q:  I am on the petty offense docket. Petty offense are not reported in CMECF. Can I bill through eVoucher?

A:  Yes. When we receive notice of your petty offense appointment, we will enter the case in eVoucher under a fictional case number. When you receive notice of the appointment through eVoucher, you’ll see the fictional case number in your email. You can then bill against the case.

Q: My voucher was rejected for “bundling.” What is bundling?

A: “Bundling” occurs when multiple events are collapsed into one line in the voucher. For example, “traveled and met with client” is bundling. Each discreet event should occupy a separate line in eVoucher.

Q: I was given authority to bill in excess of the statutory max before eVoucher. Will the Coordinating attorney be able to access this restricted document on PACER?

A: No. The Coordinating attorney will need a copy of the order authorizing you to exceed the statutory max. Please upload it to your successive bills in eVoucher.

Q: I have not received the 20% previously withheld in my bill. What do I do?

A: Please advise the Coordinating Attorney of this fact in the attorney notes section of eVoucher.

Q: Is there anything wrong with generically describing work or research on a motion that I filed?

A: Your bill will be likely be questioned without reference to the motion filed. Referencing the docket entry is the best means.

Q: I spent a lot of time researching a motion that I ultimately did not file? Will that work be approved as reasonable?

A: Yes, provided your description of the activity advises the general issue you researched. An example: “Researched procedural history of case post indictment to evaluate cognizable speedy trial claim.” It may be of use to also use terms like, “rule out cognizable claim of _____.”

Q: My expense voucher was returned as “deficient description of travel to jail.” What is wrong with that?

A: There are multiple jails in the District of Colorado. It is best to describe your starting locating and jail name (e.g., Jeffco, Dougco, Georgetown) so that the reviewer has a factual basis to justify the reasonableness of the claim.

Q: Does the eVoucher program pick up conflicts I may have?

A: Not reliably. Each attorney is responsible for screening the new appointment for a conflict.

Q:  I submitted an authorization for an expert. The expert hasn’t received any email notification from eVoucher. What do I do?

A:  If this is a first time request for an expert, you need to also propose the expert in eVoucher and supply the identification and contact  information for the expert.